Help and FAQs1. Is Offervault a Network?
No, Offervault is NOT a network. Offervault is a reference tool to help you find offers to promote. If you would like to promote an offer that you find on Offervault, you MUST join the network that has the offer and get your affiliate links from them. If you earn any commissions, you will get paid from each network, not from Offervault. The links for offers on Offervault are only preview links, not affiliate links. Do not use them to promote offers. Specific questions about offers or payments should be directed to the appropriate Network or Affiliate Program.
2. Can I run offers directly from Offervault.com?
No, since Offervault is an aggregator of offers and NOT an affiliate network, you cannot run offers directly from Offervault.com. We help affiliates like yourself find the offers you’re looking for. If you see an offer on Offervault that you want to run, you need to click on the offer, then click on “Join Network” and sign up with the affiliate network directly that is listing that specific offer on Offervault.com.
3. I’m new to Affiliate Marketing. Where can I find some help?
If you are new to affiliate marketing and need some help getting started, please reach out to our trusted partner Marcus Campbell here: http://www.offerhacks.com/starthere.php. He’s been making money online for nearly 20 years and has a great program for new affiliate marketers like yourself.
If you need something specific, please contact Marcus' team directly at: http://www.offerhacks.com/help.php.
4. How do I update the E-mail Address and/or Password for My Account?
You can update your e-mail, password and other account info by logging in and then clicking on the “Account” button at the top of the site. If you need further assistance, please submit a request at: http://www.offervault.com/contact.
5. If I have a question about a specific Offer or Network listed on Offervault, who should I reach out to?
If you have a question about a specific Offer or Network listed on Offervault.com, then you need to reach out to the specific Network directly that is listing the offer on our site.
6. Login Issues:
Please submit a request at: http://www.offervault.com/contact. Be sure to include any relevant information such as Name and Email associated with the account.
7. How do I sign up with a Network listed on Offervault?
If you see an offer on Offervault that you want to run, you need to click on the offer, then click on “Join Network” and sign up with the affiliate network directly that is listing that specific offer on Offervault.com.
8. Account Cancellation
Please submit a request at: http://www.offervault.com/contact
For all refund related questions, please submit a request at: http://www.offervault.com/contact. Please keep in mind, if you purchased a third-party product as part of a promotion, you will need to reach out to the corresponding contact at that third-party organization.
10. Offervault Issues
If you experience any issues with Offervault.com, please submit an inquiry at http://www.offervault.com/contact
How to use Offervault
To reach customer support, please email firstname.lastname@example.org
If you haven't received a response from support within 24 hours, please contact us again. We recently relaunched and have been experiencing temporary delays, thank you for your understanding.
***Please Note: Our support staff does not work on the weekend, so that if you submit a ticket late Friday or on the weekend, do not expect a response until Monday