ACA Transfer Tier-1 CPA Target: Below $70 Payout: $20/180Sec HOO: Monday–Friday: 9 AM – 8 PM EST (except in MI, MN, TX, where calls can start at 9 AM CST) Saturday: 10 AM – 6 PM EST (except in TX, where calls start at 1 PM to 6PM EST) Sunday: 10 AM – 6 PM EST (except no calls allowed in AL, LA, and UT, or on State/Federal holidays) States: AL, AZ, AR, DE, FL, GA, IA, IN, KS, LA, MI, MS, MO, NH, NC, OH, OK, SC, TN, TX, UT, WI, WV Script must be followed: https://docs.google.com/document/d/1F5GrRYmi9FA1y3nxzF8FdAs7UDVp_hoV8-pVJS33c_Y/edit?usp=sharing Creative ins: https://docs.google.com/document/d/1uVQNsTiz8gncEiFyFbSNNS5gQzv0i3_9hOzus91h938/edit?usp=sharing Ages: 19-64 preferred, but 26-64 is ideal for volume Target Consumers: Interested in health insurance coverage, No Medicare, No Medicaid unless recent loss of coverage, Household income under $50k Compliance: Creative: Confirm your creative is ready when asked Cold Transfer Guidelines: Ensure your call center avoids offering incentives to get consumers to agree to the transfer (calls with such guidance won’t be paid) Scrub data for National DNC, State DNC, and Blacklist before dialing Confirm your center can identify professional litigators and exclude those calls from submission TCPA Compliance: No TCPA violations allowed Jornaya & TF are required for every call/lead You must submit Jornaya or TF within 24 hours upon request

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