ACA Transfer Tier-1 CPA Target: Below $70 Payout: $25/125Sec HOO: Mon: 9:30 AM–5 PM, Tue–Thu: 9 AM–5 PM, Fri: 9 AM–4 PM (EST) States: AL, AZ, AR, CA, CO, DE, DC, FL, GA, IN, IA, KS, LA, MI, MS, MO, MT, NE, NH, NJ, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WV, WI, WY CC: 3 Quality Requirements: No Spoofed, incentivized or coached calls will be accepted Script must be followed: https://docs.google.com/document/d/1F5GrRYmi9FA1y3nxzF8FdAs7UDVp_hoV8-pVJS33c_Y/edit?usp=sharing Target Customer Criteria (Filters) Ideal Call Profile: Actively looking for a health insurance quote ( major filter- subsidy calls will be disqualified immeidatey), Employed, Income above Federal Poverty Guidelines (FPG) for their state: Household Size | Annual Income (100% FPG) 1 person — $15,960 2 people — $21,640 3 people — $27,320 4 people — $33,000 5 people — $38,680 6 people — $44,360 7 people — $50,040 8 people — $55,720 Exclude: Medicaid, Medicare, Unemployed, Income below FPG, Customers expecting a subsidy check/cash benefit, Incentive-based or misleading angles Screening Focus: We want to ensure callers: Are genuinely seeking health insurance coverage Understand this is a quote for ACA health insurance Are not calling due to “free money” or subsidy-check messaging Ages: 19-64 preferred, but 26-64 is ideal for volume Target Consumers: Interested in health insurance coverage, No Medicare, No Medicaid unless recent loss of coverage, Household income under $50k Compliance: Creative: Confirm your creative is ready when asked Cold Transfer Guidelines: Ensure your call center avoids offering incentives to get consumers to agree to the transfer (calls with such guidance won’t be paid) Scrub data for National DNC, State DNC, and Blacklist before dialing Confirm your center can identify professional litigators and exclude those calls from submission TCPA Compliance: No TCPA violations allowed Jornaya & TF are required for every call/lead You must submit Jornaya or TF within 24 hours upon request Notes: Call approval/refusal time (hold period): 10 Business days

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