Duration of a qualified call: 120 sec 

Call hours: Mon — Fri 9 am — 10 pm; Sat-Sun 10 am — 6 pm

Time Zone: EST

Call limits: 100 qualified calls daily (Mon-Fri); (Saturday and Sunday - 10 billable)

Concurrency cap: Mon-Fri 9am-11pm (2cc); 11am-3pm (13CC); 4pm-7:30pm (13 cc); 7:30pm-10pm (3cc)

Sat- Sun 2 cc

Call approval/refusal time (hold period): 7 days

GEO: nationwide except ID and ND

Weekends: AK, AL, AR, AZ, CA, CO, DC, DE, FL, GA, HI, IA, ID, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT,

VI, VI, WA, WI, WY

Repeat callers: repeat callers are not paid

Definition of a qualified call: Callers must have an unsecured debt amount of $15k+. Debt must be unsecured debt only like credit cards. No Student Loans, Car Loans, or Home Loans. Callers must be employed or have income to pay for services.

Allowed types of traffic: - Facebook ads, TikTok, Snapchat ads, Instagram ads

Definition of non-qualified call: Non US Consumers; Consumers did not meet Minimum Debt or Income Amount requirement;

Call did not meet Billable Duration requirement; Duplicate calls or lead; Incentivized calls or leads:

Consumers that are already enrolled in a program; Consumers that did not want to speak about debt;

Consumers that did not have debt issues

Call tracking is based on the merchant's system

MarketCall